Data Privacy Notice
This privacy policy sets out how UK Energy Strategies uses and protects any information that you give ukenergystrategies.com when you use this website.
UK Energy Strategies is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
If you want to change the way in which we use your data or if you have a question about how your personal information is used please contact us using the methods below:
- Email: info@ukenergystrategies.com
- Phone: 020 7368 3111
- Postal address: Wellesley House, Duke of Wellington Avenue, Royal Arsenal, London, SE18 6SS
UK Energy Strategies may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.
The Information We Collect
We only collect information that you provide to us in the course of us providing you with a service that you have requested, or when you ask us to contact you. Occasionally other companies may pass on your contact details; in such a situation we will always check with you that you have given permission for this. Unless specifically requested by us, we will ordinarily ask you for the following information:
- Your Name
- Your Company’s Name
- Your Contact Details
Should we do business with you, we may require additional information about your company, including financial information. This information is held confidentially.
The Legal Basis For Processing Your Personal Data
In general the reason we will be processing your data is because it is necessary for the performance of a contract between us or because you have consented to receive information from us.
There are times when we will want to tell you about new products or services we are offering. In this case, we shall be using legitimate interest as the basis for this communication. If at any time you would like us to cease contacting you, please email info@ukenergystrategies.com and you will be removed from our records.
Cookies
Cookies are small text files that we use to improve your experience of our website. The cookie file is generated by our website and is accepted and processed by your computer’s browser software. You can disable the cookies using your browser’s options, although if you do this you may not be able to use some of the services shown on this site.
First-party cookies are those set by our server. Third-party cookies are set by a server outside our control. UK Energy Strategies only sets first-party cookies, to store any custom preferences. First-party cookies are set by our web server and shared only to our domain.
First-Party cookies we set are:
- WordPress preference cookies
- Google Analytics cookies
UK Energy Strategies has the following third-party (tracking) cookies in your browser:
- Infogram
How We Use Your Data
We use the information you provide us so that we may:
- Provide you with the service or information you’ve requested
- Keep you informed and updated on relevant products you may be interested in
- Improve our website and the range of services and products we provide
- Provide you with useful information about relevant news, events and conferences
- Administer your account
- Assist our clients with data processing services
We do not store credit card details.
With Whom We Share Your Data
We will not share your data with any third party without your prior consent. We will never sell your data to another company.
We do use the following companies for our business operations that process your data under our control:
- MailChimp for our email marketing campaigns
- Linode who provide website hosting
- HEART Internet who provide our office & email system hosting
- Google.com who provide website analytic services
- Infogram for website graphics
We do not transfer any data outside the EEA.
Under some circumstances we may be required to disclose or share your information without your consent, for example if we are required to by the police, the courts, or for other legal reasons.
Keeping Your Information Safe
We take data protection and data security very seriously. We have implemented a number of organisational and technical measures to ensure that only the people who need to see the data are allowed access and that the data is protected when stored and transmitted.
Data Retention
Our data retention policy details the length of time we retain various types of personal data. There are statutory data retention periods that we must comply with; for example, financial information must be kept for six years. In all other circumstances, if we have not been in contact with you for two years, we shall delete the personal data we collected from our systems.
Data Accuracy
We want the information we hold about you to be correct. If you have new, or updated, information please inform us of the changes. You can do this by emailing us at info@ukenergystrategies.com, or by calling us on +44 (0)20-7368-3111. We will then verify that you made the request and action it.
Subject Access Requests
It is your right to know what personal data we hold about you. If you want to find out this information then please write or email us to make your request. Once we have verified that it was you who has made the request we shall respond within one month.
Data Erasure
If you no longer want us to retain your personal data, please request for the data to be deleted. As long as there are not statutory reasons for us retaining the data for a certain period; for example, financial transaction data must be retained for six years, then we shall remove your data immediately once we have verified that it was you who made this request.
If You No Longer Want To Hear From Us
If you no longer want to receive information from us, either click on the unsubscribe link in our emails, or send a request to cease email communication by emailing info@ukenergystrategies.com. We will then stop sending you emails immediately.
Complaints
Should you wish to make a complaint about our services, please contact our Data Protection Officer at info@ukenergystrategies.com who will deal with your request promptly.
If you are still not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner’s Office: https://ico.org.uk/concerns/
Links To Other Websites
We do have links to other websites and advertisements for products we think you might be interested in. This Data Privacy Notice / Privacy Policy does not cover these websites. You should read and understand their Data Privacy Notices.
Version Control
We review this Data Privacy Notice regularly. This version was uploaded on 14/06/2018.
Other Information About Portcullis Public Affairs Limited
Our Companies House registration number is 10240438.
Our Registered Address is Wellesley House, Duke of Wellington Avenue, Royal Arsenal, London, SE18 6SS.